Hello and welcome to my review of Arise.
I discovered Arise while searching for legit methods of working from home and it seemed like a good opportunity, so I decided to take a closer look.
In a nutshell, Arise is a company that helps you start your own call center business from home. They claim to offer you a work at home gig that provides freedom and flexibility, and that many others are seeing success after joining.
That said, Arise isn’t a scam, they are a real company that pays you to handle a host of different types of calls such as customer service enquires, tech support and even sales calls. And it’s setup in such a way that you are your own boss, you basically subcontract to Arise.
But just because something’s legit, doesn’t make it worthwhile.
As I’m about to explain, the income potential is actually quite low with Arise. Not to mention, there are setup costs involved since you’re starting a business. To the tune of $250 to $770.
What Is Arise and How Does It Work?
Arise is a company that helps you start your own call center business from home. The company started in 1994 as way to connect small call center businesses with fortune 500 companies who needed customer service, technical support and sales reps.
According to the company website, they’ve done pretty well since then.
They’ve managed to establish working relationships with fortune 500 companies and they have over 60,000 Service Partners across the globe, which includes anyone who’s signed up for the Arise work at home program.
How does the home business opportunity work?
Well, first and foremost, it’s important to understand that this is NOT a job. This is a business where you need to setup a company (like an LLC) and spend some cash setting yourself up to perform the work of a home based call center.
These costs include things like getting a background check, completing the initial Client Certification Program, setting up a quality phone line and the cost of setting up an LLC, among other things. All up, the costs are estimated to be between $250 to $770.
I don’t think that’s outrageous, and the company is very transparent about it. So it’s not like you don’t find this out until after you join or anything. But some people do join things like this thinking it’s a “work at home JOB” which it’s not.
Well, I guess in some ways it’s kinda like having a job…
It’s basically like having a job in the sense that the work you do is very boring and repetitive, and there’s no way to really grow or scale your business. You just earn based on how many hours of phone calls you do each week. So in that way it’s “like” having a job.
But the way they pay you makes it a business. Because you invoice them for the work you do and they pay that invoice, like they would anyone else who provides them with a service.
So it’s kind of like having the “worst of both worlds” in some ways.
Because, on one hand, you’re working on an hourly rate and doing boring, repetitive work – just like an employee does. But you’re doing so without getting the benefits of a typical employee.
And on the other hand, you don’t really have the benefits of owning a real business either. Because you’re just sub-contacting to Arise, and getting paid for the amount of hours you work. Which makes it virtually impossible to scale your business in any meaningful way.
Don’t get me wrong, I do think Arise is a great company and one that is providing people with a real opportunity to work at home. But I just wonder if it’s (really) worth it.
How Do You Get Started With Arise?
There are five main steps to get started with Arise:
- Register a company, such as a Limited Liability Company (LLC)
- Undertake a certification training course to ensure you know what you are doing
- Create a new account on the Arise website
- Sign a non-disclosure agreement (NDA) to see which companies you can work for
- Review and choose a company to work with
The first step is arguably one of the biggest hurdles, because not many people interested in this would know how to register a company and what type of company to register. There are some great resources available though, such as the US Small Business Administration website, to help you figure this out. But this is going to stop a lot of people in their tracks.
Especially since you don’t need to register a company to start a business (online or offline). This is just something Arise requires because of their policies.
The second step is a requirement of every new Independent Business Owner (or IBO as they refer to them). This is essentially how Arise ensures that as an independent contractor, you know what you are doing.
As you can imagine, it would be disastrous to just let people come in without any training, and start working for big names companies who expect quality results from the call centers they work with. So I think this makes sense.
The remaining steps are relatively easy, they basically involved getting yourself registered and ready to start working on the Arise platform. You also need to undergo a background check to qualify to work with Arise. So that’s something to keep in mind.
How Much Can You Earn With Arise?
Arise pays anywhere from $9 to $14 per hour depending on the work you did and the company you worked for. Which translates to earning roughly $360 to $560 for a 40 hour week.
In comparison to some work at home gigs, that’s not too bad.
Most work at home sites I’ve come across are flat out paying you a couple bucks per hour on average, so this is better than most sites I’ve reviewed.
However, that said, most contractors who work for Arise claim they don’t really earn this much, and they certainly don’t make this much in profit. This is because the actual calls you are given from week to week differ from one person to the next.
Not to mention, the costs you incur need to come out of this. Most of the costs are handled when you start your business, but there are some ongoing costs such as phone/internet connection, any further courses they require you do and replacing old equipment for example.
And of course, as a contractor, you then need to take tax out of this.
The good news is that they do pay what they say they’ll pay, on time, every time. Well, assuming your work doesn’t get flagged for quality control or something.
Arise is a work at home company that helps you start your own call center business. As an Arise representative (IBO) it’s kind of like having your own “mini-call center.”
On one hand, this could be a great opportunity if you don’t mind the setup costs, fairly low income potential and speaking with people on the phone all day.
On the other hand, there really are better options in my opinion. Especially if you’re interested in starting your own home-based business, and if you like the idea of creating a business that you can grow and scale to any height you want.
For example, for about 1/10 of the setup costs, you could start an online business promoting other companies products through a simple process I explain on this page. This is what I do now, and I can say first hand it’s the simplest, most lucrative business model I’ve ever come across.
That’s me though, what you decide to do is up to you.
I’m not affiliated with Arise, so my aim with this review was never to convince you to join, or not join. As with anything I review, my aim is just to share my opinion based on what I found, and hopefully that helps you make a more informed choice either way.